DAYCARE AT THE URBAN HOUND
The Urban Hound Hotel + Daycare is located at 129 Malden Street in Boston’s dog-friendly South End neighborhood. Call us at 617.755.5775 to book a stay today!
8,500 square feet of the latest in animal care innovations and technologies. The Urban Hound Hotel + Daycare will parallel a dog’s natural instincts, ensuring the highest level of health and safety for dogs of all shapes and sizes. A hospital grade air filtration system, high-tech drainage and flushing systems, two indoor playparks and 1,000 square feet of outdoor play space, an Urban Hound training classroom, and luxury sleep suites all combine to create the most exclusive, state-of-the art dog care facility on the East Coast.
Open 24 hours a day, 365 days a year, your dog will be under the watchful loving and protective care of our professionally trained staff. We commit to doing everything we can to love and care for your dog as much as you do. Our lobby is open from 7am-7pm Monday through Friday, and 10am-4pm Saturday and Sunday for pick up and drop off. Should you need an early drop off or late pick up, please call ahead during regular business hours to schedule. Please note there is a $25 fee for all pick-ups and drop-offs outside of regular lobby hours. You may pick up as late as 9pm. If you arrive after 9pm for your dog, you will not be able to get him or her until the next day. Although we are here 24 hours a day, our lobby is not open 24 hours a day for the safety and well being of our staff and overnight guests.
DAYCARE HOURS OF OPERATION
Monday through Friday: 7:00am – 7:00pm
Saturday and Sunday: 10:00am – 4:00pm
Daycare is $36 per day.
Dogs not picked up by 7:00pm will be charged an additional $25. To avoid this fee, please be on time for pick up or schedule our convenient drop off service for those nights you cannot be on time. Dogs not picked up by 9:00PM will be required to stay overnight as a hotel guest for the protection of the other overnight visitors. Your card will be charged accordingly.
Daily walks can be added to your dogs stay for an additional $10. You may add up to 2 walks per day. Solo play is available for dogs unable to participate in group daycare.
The Urban Hound requires proof that the following are up to date before any dog can attend daycare:
- Canine Influenza*
- A clean fecal exam done within the last 6 months
*Please note that Canine Influenza is a two-part vaccination. A booster is required 2+ weeks after the initial shot. We do require both rounds, so please make sure that you leave yourself enough time for your pup to receive both before your reservation.
If your dog is exhibiting any of the following symptoms, they may not attend daycare:
- Loose stool
- Bloody stool
- Papiloma (warts)
The Urban Hound Hotel requires that dogs pass a full-day temperament test. Call us at 617.755.5775 to schedule.
Please inform us at time of registration and/or check-in if your dog has any allergies.
Please be sure to read our liability waiver and know the rules before leaving your dog and the hotel and daycare.
The safety of your dog is our top priority. For that reason, we have a ZERO tolerance aggression policy. If your dog shows aggression toward any other dogs in the park, they will be removed from the daycare until you are able to get them at the end of your day, and will not be allowed back into the group daycare setting. You may still drop your dog off for boarding, but we will put them on solo walks and playtime for the safety of the other dogs in the facility. We understand that a group play environment is not good for each and every dog, which is why we offer solo walks and playtime for those that sometimes do not play well with others. Please note that there is an up-charge for solo boarding.
All dogs MUST be up to date on all of their vaccinations before being allowed in to our facility. This includes rabies, distemper, kennel cough and a clean fecal float every 6 months.
All dogs MUST wear a flat collar at all time while in the parks. If you bring your dog in without a flat collar, they will not be allowed in the park and may NOT STAY in the facility. If you use a training collar to pick your dog up and to drop them off, please provide a flat collar upon your arrival each morning. We will gladly put it on them for their time in the parks, and put the training collar back on when you pick them up at the end of the day.
If your dog has loose stool for any reason, they will NOT be allowed into the play parks.
We are not responsible for lost items. We do lots of laundry and cleaning everyday, and cannot be responsible for toys, treats, etc. that are brought in.
Please note: Frontline must be applied at least 24 hours in advance of your dog coming into daycare, or else your dog will need to be walked for the day, and you will be charged the Solo Daycare rate of $56. In addition, Seresto collars must be removed before dogs enter the play park. We are not responsible for misplaced Seresto collars.
Did you know that we offer a taxi service to and from the hotel everyday? Pick up is between 7:30-10am and drop off is between 3-5pm. $12.50 each way. All dogs must be approved for pick up and drop off prior to booking. Our taxi services the South End, Back Bay, Beacon Hill, South Boston and the Seaport.
Please note that we recycle all keys after 6 months of inactivity for safety reasons.
All tours are scheduled on Saturdays between 12-2pm for the safety of our daycare and boarding clients. If you would like to see the facility, please give us a call and we will gladly schedule a time for you to come in for a walk through!
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