Dogs with severely matted coats require extra attention. The Urban Hound will not cause serious or undue stress to pets by de-matting.

Mats can be difficult to remove, and may require the pet to be shaved. Removing a heavily matted coat can cause nicks, cuts, or abrasions. Heavy matting can also trap moisture and urine near the pet’s skin, allowing mold, fungus, or bacteria to grow, and/or revealing skin irritations that existed prior to the grooming process. After-effects of mat removal can include itchiness, redness, self-inflicted irritations or abrasions, and failure of hair to regrow. In some cases, pets may also exhibit brief behavioral changes.

  • I hereby release the Urban Hound from any liability associated with any and all injuries or medical problems that may be uncovered and/or occur during the stripping and de-matting process. Should my pet need veterinarian care after or during the process of de-matting, I agree to pay any and all veterinarian fees.
  • Date Format: MM slash DD slash YYYY


If your dog is a senior or has a medical condition, we ask that you kindly fill out our Senior Pet and Medical Release Form prior to receiving spa or grooming services.